Indoor Air Quality
- Oil Delivery
- Natural Gas
I was very pleased with Gary the technician. He was clearly knowledgeable about my system (Carrier Infinity). His maintenance routine was more thorough than that of the previous company I used. He was professional, a good communicator, and very pleasant to deal with. This was my first time using Scaran, and I will continue to do so, I was very pleased.
We've had a contract with them for years. They come right away when you need service. They tell you up front, how much it will cost, and whatever extra costs there may be. They do a good job.
Central A/C was not cooling. Called Scaran on Friday morning they offered to be there that day but since no one would be home I requested Saturday morning and they arrived before 9am on Saturday. Technician discovered cause of the problem, replaced part and performed routine check of the system within an hour. Overall an excellent experience.
They were on time, and they did a very thorough job. They explain everything step-by-step as they go. They call to remind you of your appointment. They are very good about their pricing.
We would like to tell you that we are very pleased with our new installation. After many years of dissatisfaction with our old system, it is a pleasure to be comfortable. Your staff, including Anthony's explanation and the installation by Carlos and Gameni as well as the other people who helped with the installation, were all very professional, polite, accommodating.
- Roberto and JoAnn D.