Reviews
The fan to the central unit stop spinning and it was making loud noises. Since it was Sunday, I filled out a request for service for Monday. They are closed on Sunday for regular office hours. I got a call back at 8am. I was just about to call them. Cut to the time the technician came to the house. He checked the unit, found out the capacitor. Luckily that was all that was wrong. The technician Michael O'Connor was honest and professional. We talk in length about my unit. He was very patient. He could have sold me feron that I didn't need, or other parts. He was honest about the company pricing. I told him, I value professionalism, dependability and honesty when choosing a company. I definitely will go to them again.
We have always counted on Scaran for our heating/AC needs but the service professional who came today for our A/C and heat check-up was phenomenal! Brandon G was really thorough and answered all of our questions. He was proactive about explaining his processes and he also cleaned up after his service. Brandon went above and beyond today and we are grateful for his professionalism and expertise!
We had ductless AC system installed. Matt S and Vinny B. were professional, on time, neat and made the entire installation process stress free. After the units were installed and tested, they explained the operating procedures of both units. They also removed an existing large AC unit and covered the wall opening securely. They made sure that the house was left clean and in order. We thank you for the outstanding service and quality of the workmanship. We recommend the entire SCARAN company and staff highly.
Mike O was very professional and knowledgeable. He let me know what he did to my unit and how much, more or less, time my old unit has left. He even showed me how to put the filter in right and marked it on the unit! Great guy from a great company!
Mike O was informative courteous and very professional
In our two apartment duplex, got the thermostat replaced in one unit and additional refrigerant for the AC in the other unit. Mike O'Connor was the service technician and he was knowledgeable and professional (great service)!
Technicians Tim and Eric arrived on time and were professional and courteous. They answered my questions and an appointment for a new unit was scheduled.
Mike O was A true professional in every sense of the word And thoroughly explained every step in a clear concise manner while being respectful & courteous thruout an 8 hour installation
We have been long standing customers. Today Tim & Eric came to do seasonal check up on A/C. We were called ahead of time to expect someone within 1/2 hour. Arrived on time, both friendly and professional. Gave updates as they were working. Job done quickly..would highly recommend
Mike O came for yearly tune-up on AC system,was extremely knowledgeable pleasant and knowledgeable, all in all a wonderful experience.
