Reviews
Could not be happier with the repair service for our air conditioning today. Great customer service, arrived earlier than expected and I will definitely be using them again. Mechanic was friendly and knowledgeable, didn't try to "oversell" and our experience was wonderful.
HomeDepot/Scaran HVAC, humidifier and water heater replacements/installation - the team, there were at least 5 people who replaces/installed the equipment and they were excellent. The project manager, Matt, kept me informed every step of the way, they were very professional, polite and efficient. The other team members (Dave and Gamini) - who were basically here from 9am through 6pm - were equally professional, polite and efficient. Scaran even sent an electrician to hook up the thermostat. The work was pretty extensive and they completed in 1 day. By the end of the day they did all the work, made sure everything was properly working and Matt showed me how everything worked and how to properly maintain the units. Can't say enough about how great they all were. Have already recommended them and will continue to do so. I also have the comfort of knowing that Home Depot backs the guarantees and that both Home Depot and Scaran are reputable. Would definitely continue to recommend and use them again for other projects. Also, everyone I spoke to at Scaran were helpful and very courteous.
Brandon G. was the tech for our annual AC maintenance tune-up in July 2023. We are new customers to Scaran having switched our service maintenance contract from another company. We were extremely impressed! The service was, by far, the most thorough we have ever had. He extensively checked out our entire AC system. He was very knowledgeable, courteous and responsive to our questions. He was here for over an hour. We hope to get Brandon again when our heating and AC systems are due for future check-ups. Truly excellent job!
Technician Kyle G. Was very thorough and knowledgeable. He took his time checking and cleaning all the coils, and checking all the vents and returns. Both Kyle and James were very professional and responsive to all our questions. I've been with Scaran for years and I am never disappointed.
Highly recommend them for HVAC work, they fixed our boiler and AC quickly and were reasonably priced
Matt S., Vin B. and Gamini provided excellent service installing the new A/C unit and system. They were prompt, efficient and knowledgeable. They answered questions and walked us through the new system and reviewed things before cleaning up and leaving. Their electrician, Pedro, went out of his way to install one thermostat to control both the heating and cooling systems in our house. We called 3-4 companies to get quotes for the job, and went with Scaran because of their customer service and the quality work they do. I recommend them for any work. You won't be disappointed.
This was my first experience with Scaran after switching from another service and I couldn't be happier with my decision. I needed annual maintenance for my 3 AC units and 1 heating unit and Brandon G. was extremely courteous, informative and thorough, spending approximately 3 hours at my house. He went above and beyond by asking another technician to drop off new AC filters and explained everything that he was going to do so that I was clear on the services he was providing. I recommend Scaran if you are looking for AC/heating service work.
Kyle G was very professional and knowledgeable. He troubleshooted and fixed the problem very quickly.
The fan to the central unit stop spinning and it was making loud noises. Since it was Sunday, I filled out a request for service for Monday. They are closed on Sunday for regular office hours. I got a call back at 8am. I was just about to call them. Cut to the time the technician came to the house. He checked the unit, found out the capacitor. Luckily that was all that was wrong. The technician Michael O'Connor was honest and professional. We talk in length about my unit. He was very patient. He could have sold me feron that I didn't need, or other parts. He was honest about the company pricing. I told him, I value professionalism, dependability and honesty when choosing a company. I definitely will go to them again.
We have always counted on Scaran for our heating/AC needs but the service professional who came today for our A/C and heat check-up was phenomenal! Brandon G was really thorough and answered all of our questions. He was proactive about explaining his processes and he also cleaned up after his service. Brandon went above and beyond today and we are grateful for his professionalism and expertise!
